The simplest way to verify a credential is through the free public portal at iconicboard.health/verify. Enter the practitioner's full name or their unique credential number, and the system returns instant results — no account or login required.
The results display the practitioner's current credential status, the specific tier they hold, the expiration date of their active credential, and a summary of any disciplinary actions that are part of the public record. Verification is available 24 hours a day, seven days a week, with real-time data pulled directly from the ICONIC Board credentialing registry.
Each verification report includes the practitioner's legal name as it appears on their credentialing application, their specific credential type and tier (such as CBHC, CCHP, or DBHH), the original issue date, the current expiration date, and their present credential status — active, suspended, or expired.
The report also shows continuing education compliance status, indicating whether the practitioner has satisfied CE requirements for their current renewal cycle. Any public disciplinary notes — such as a formal probation, suspension, or revocation — are included in plain language. Contact information and personal details are never shared through the verification portal.
Individual credential lookups and standard HR verification are completely free — there is no cost for employers who need to verify one applicant at a time. ICONIC Board believes that accessible verification is foundational to maintaining public trust in credentialed practitioners.
For staffing firms, healthcare systems, and organizations that need to verify large numbers of practitioners at once, ICONIC Board offers a bulk verification API through its developer portal. An employer-specific portal at iconicboard.health/employer-verify supports batch CSV uploads and bulk lookups. Contact the ICONIC Board Registry Office for enterprise pricing and API documentation.
Yes. All ICONIC Board directory listings are public by design, and practitioners explicitly consent to public verification as part of their credentialing agreement. This transparency is one of the defining features of ICONIC Board credentialing — practitioners understand and accept that their credential status is a matter of public record.
While consent is not legally required to perform a verification lookup, ICONIC Board recommends informing candidates as a professional courtesy and as part of transparent hiring practices. Employers should also note that ICONIC Board does not share practitioner contact information, personal addresses, or session records through any verification channel.
An Expired status means that the practitioner's renewal cycle — which includes submission of continuing education hours and payment of the renewal fee — has not been completed on time. This does not necessarily indicate a disciplinary issue. Renewal may be actively in progress, and the credential may be reinstated within days. ICONIC Board recommends contacting the practitioner directly to ask for an update before making a hiring decision.
A Suspended status indicates that an active disciplinary matter is pending or that a suspension order has been issued by the ICONIC Board Ethics Panel. This is more serious and warrants further inquiry. Contact ICONIC Board's Ethics and Standards Office at ethics@iconicboard.health for context that can be appropriately disclosed. Hiring decisions should not be made based on status alone without understanding the full circumstances.